FAQs

A: You can book online through our Booking page at any time, or call the clinic during business hours. No referral is needed.

A: No, you can book directly with us. Our skin checks and treatments are GP-led and accessible to all patients.

A: Yes — we have free on-site parking available right outside the clinic.

A: Yes, our clinic is fully accessible, with ramps and step-free entry.

A: Absolutely. You’re welcome to bring a family member, friend, or carer to your appointment.

A: We recommend comfortable clothing that’s easy to remove. You’ll be asked to undress to your underwear in a private room. A gown or covering will be provided.
A: It’s best to avoid wearing make-up so your doctor can properly assess the skin on your face.
A: Yes, but please avoid heavy creams, oils, or tinted products that could obscure skin markings.
A: If you have concerns about spots on or near your nails, it’s a good idea to remove nail polish or fake nails before your check.
A: Yes — fake tan can make it difficult to properly examine your skin. Please let it fade before attending.
A: If a biopsy or treatment is performed, results are usually available within a few days. Your doctor will contact you directly.
A: Yes — all patients are contacted about their results, even when no further treatment is required.
A: If treatment is required, we’ll explain your options and can often provide care in-clinic without needing a referral elsewhere.
A: This depends on your risk factors. Your doctor will advise how frequently you should return.
A: Yes, just speak to our reception team or your doctor and we’ll provide a copy upon request.

A: Yes, most skin checks are eligible for a Medicare rebate. Your doctor will let you know what applies in your case.

A: Some procedures attract a Medicare rebate. This depends on the treatment and clinical need — we’ll explain any out-of-pocket costs before proceeding.

A: As a GP-led clinic, Medicare rebates usually apply. Private health insurance is not generally used for outpatient GP services.

A: Yes, you can attend as a private patient. We’ll provide a quote ahead of time and explain all fees involved.

A: We accept EFTPOS, credit card, and cash. Please speak to reception if you have specific payment questions.

Still Have Questions Or Want To Make A Booking?

If your question isn’t listed above or you’re looking to make a booking, we’re happy to help. Give us a call or book a time to speak with one of our friendly doctors.
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